My husband put a deposit on a cruise for a wedding we were going to attend. How do I get the money back?

If you pulled out with a plenty of time left you got your deposit back. Well we did and we haven’t seen any of the money yet. My husband has been trying to contact them via e-mail and phone but they just brush him off. I told him if anything report them to the BBB but he just is so tired of dealing with it. How do I take over this matter. If it was just a few bucks I would let it go but it’s 400 dollars and we need to pay bills.
It was done by credit card. The wedding was his cousin’s and he doesn’t want to tell him what’s going on because his cousin loves this cruise place. It was a “barefoot” cruise and we booked it with the actually ship (they had a director that handles everything) so it wasn’t an agency.

You would be better off to dispute the claim with your cc company. If you booked with Windjammer Barefoot Cruises, you may be out of luck getting money back directly from them, as they are experiencing big financial problems.

WBC recently had several ships “held” in port until they paid fees in cash and paid striking workers that had not been paid in months.

See link below for info.

Wedding cruise

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